Front Desk Officer at Workforce Group

Title: Front Desk Officer | Location: Lagos | Workforce Group

Role Summary

The front desk officer will be responsible for performing various administrative tasks, guiding clients and providing stewardship support to meet the organisation’s operational goals.

Job Responsibilities

Manage the reception.

Greet and courteously assist clients and visitors.

Sort correspondences and send them to the appropriate department/staff

Manage the booking sheet for the Zone

Prepare rooms ahead of clients events.

Check that all equipment is functioning well and inform the Facility and Admin team of any issues.

Direct calls and respond to inquiries.

Record name of visitors in visitors log book.

Ensure the intercom is working at all times.

Manage the lunch caterers and other lunch related activities (vetting the lunch register and preparation of the payment voucher).

Maintain/update the inventory (stationary and toiletries) in the store

Maintain an excel sheet for fuel distribution and usage for the pool vehicles and make requisition for top-up of the Total fuel card.

Respond to all requests from the business managers and staff

Perform administrative tasks as needed, including proofreading, transcription and creating invoices

Perform other assignments as may be assigned from time to time.

Role Competencies / Skill:

A customer-oriented attitude

Excellent communication and negotiation skills

Problem-solving aptitude

Strong interpersonal skills and an ability to build rapport with clients

Hardworking with a strong work ethic

Ability to meet deadlines and multitask under pressure

Excellent administrative and organisation skills

Attention to detail and high level of accuracy

Willingness to take ownership and accountability.

Flexibility in thinking, approaching problems and managing workloads.

Ability to convey and receive complex and sensitive information.

Proficient in MS Office.

Qualifications

Educational Qualification:

Ordinary National Diploma (OND) in any field.

Desired Experience:

0-1 year Customer Service/Front Desk experience.

Benefits

We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.

Application Closing Date

3rd March 2021.

How to Apply

Interested and qualified candidates should:

Click here to apply